Operational Excellence Consulting
for Effective and Efficient
Growth.
Connect with a certified Operational Excellence (OPEX) consultant in your region and start building more effective, efficient, and sustainable business systems.
Our Services
10XOPEX CONSULTING™
No Limit. Only Excellence.
10XOPEX™ is a consulting system designed specifically for small and medium-sized enterprises (SMEs). Built on 7 Global OPEX Domains—Strategy, Process, People, Quality, Technology, Innovation, and Sustainability—and delivered through 7 Exclusive Execution Pillars—Lean, Six Sigma, Value Chain, Value Innovation, AI for OPEX, High-Performance Workplace, and Customer Experience—it provides a clear, structured, and practical pathway for business improvement.
Unlike generic consulting services, 10XOPEX™ focuses on practical execution that SMEs can apply immediately. Each solution is delivered through our consulting packages, covering the most critical areas of business performance. Every package is designed with SME-friendly tools such as templates, checklists, and coaching support, so improvements are not only planned but also implemented effectively.
At its core, 10XOPEX™ helps SMEs build clarity, discipline, and resilience. The goal is not to create complex systems but to deliver quick wins, scalable solutions, and sustainable growth—all grounded in the proven principles of Operational Excellence (OPEX).
KPI & Performance Management
Most SMEs rely on instinct or fragmented reports to run their business. KPI & Performance Management, grounded in OPEX principles, introduces a practical way to measure what matters—giving leaders visibility, alignment, and accountability.
Process Optimization
As SMEs grow, processes often become complicated, inconsistent, and inefficient. Process Optimization, guided by OPEX principles, helps businesses streamline workflows, remove waste, and standardize practices—so operations run faster, smoother, and more reliably.
Standard Work Implementation
Inconsistent ways of working create errors, delays, and frustration. Standard Work Implementation, guided by OPEX principles, helps SMEs build clarity, reliability, and discipline into daily operations—so work is done the right way, every time.
Strategic Alignment
When strategy and daily actions are disconnected, businesses waste time and energy. Strategic Alignment, grounded in OPEX principles, ensures that goals, priorities, and execution move in the same direction—so the whole organization pulls together.
High-Performance Teams
Strong businesses are built on strong teams. High-Performance Teams, guided by OPEX principles, help SMEs create engaged, accountable, and collaborative teams that deliver consistent results.
Leadership Development
Strong leaders build strong businesses. Leadership Development, guided by OPEX principles, helps SME owners and managers strengthen their ability to set direction, engage people, and drive performance with confidence.
Customer Experience
Happy customers stay longer and buy more. Customer Experience (CX), guided by OPEX principles, helps SMEs design and improve the end-to-end journey—so every interaction builds satisfaction, trust, and loyalty.
Customer-Driven Growth
Growth is stronger when it starts with the customer. Customer-Driven Growth, guided by OPEX principles, helps SMEs use customer insights and feedback to improve products, services, and sales—turning satisfaction into sustainable revenue.
Lean Management
Lean is not just for factories—it is about removing waste, improving flow, and focusing on value. Lean Management, grounded in OPEX principles, helps SMEs apply practical Lean thinking to make operations simpler, faster, and more cost-effective.
Quality & Risk Management
Without quality and risk discipline, small problems can become costly failures. Quality & Risk Management, grounded in OPEX principles, helps SMEs build consistency, reliability, and resilience—protecting both customers and the business.
Cost & Efficiency Improvement
Hidden costs and inefficiencies drain profitability. Cost & Efficiency Improvement, guided by OPEX principles, helps SMEs find and eliminate waste, optimize resources, and boost performance without adding complexity.
Market Growth
Market growth is not only about spending more on marketing or chasing every customer. Market Growth, grounded in OPEX principles, helps SMEs build a disciplined approach to expanding their market step by step, starting with the basics.
Sales Growth
Sales should not depend on luck or personal style. Sales Growth, guided by OPEX principles, helps SMEs build a structured, repeatable sales process that increases conversion, improves pipeline visibility, and supports sustainable growth.
Digital Transformation (Basics)
Digital transformation is not only about technology. Digital Transformation (Basics), grounded in OPEX principles, helps SMEs shift their mindset toward working smarter, reducing waste, and building a foundation for growth.
Continuous Improvement
Improvement should not be a one-time project. Continuous Improvement (CI), guided by OPEX principles, helps SMEs embed simple routines and habits that drive ongoing progress—so performance keeps getting better, step by step.
Innovation & Value Creation
Innovation is not just for big companies. Innovation & Value Creation, guided by OPEX principles, helps SMEs create practical improvements in products, services, and business models—delivering more value to customers and driving growth.
Common Challenges SMEs Face
Running a small or medium-sized enterprise is never simple. While growth is the goal, everyday struggles hold businesses back.
Instinct-driven decisions – leaders rely on intuition or outdated reports instead of fact-based performance data.
Unstable sales pipeline – leads are lost, conversion rates stay low, and revenue becomes unpredictable.
Inefficient and inconsistent processes – tasks vary by person, bottlenecks cause delays, and rework wastes time and money.
Strategy not executed – goals are defined but never translated into daily actions, leaving teams unclear and misaligned.
High operating costs and hidden waste – inefficiencies, idle time, and poor resource use quietly erode margins.
Customer dissatisfaction – response times are slow, service quality is inconsistent, and customer feedback is not systematically used.
Weak innovation capability – businesses struggle to create new value, refresh offerings, or adapt products to customer needs.
Poor cross-functional coordination – departments work in silos, leading to mistakes and delays at handoffs.
Low resilience to disruption – staff turnover, supplier problems, or market changes quickly destabilize operations.
Implementation Roadmap
Every 10XOPEX™ package follows the same 4-Level Growth Path. This ensures progress is visible, practical, and sustainable for SMEs—regardless of whether the focus is on KPI, Process, Sales, Customers, or any other area.
Level 1 – Quick Win
Focus on 1–2 immediate challenges that matter most to the business.
Introduce simple fixes that can be applied without heavy investment.
Provide basic visibility into results through clear dashboards, checklists, or reports.
Align the owner and team around clear short-term priorities.
Deliver early wins that build confidence and momentum.
Outcome: Leaders move from guesswork to clarity, seeing visible improvements within weeks.
Level 2 – Build Up
Extend improvements into structured routines that can be repeated.
Assign ownership and accountability for key tasks or measures.
Standardize critical processes so that everyone works in the same way.
Connect improvements to business goals for stronger alignment.
Build team discipline to reduce errors and create predictable performance.
Outcome: The organization gains clarity, accountability, and consistent results.
Level 3 – Integration
Expand practices across multiple functions or departments.
Introduce a shared framework (scorecards, reviews) to align the business.
Strengthen handoffs between teams to minimize delays and mistakes.
Track progress with measurable indicators such as time, cost, or quality.
Foster stronger cross-functional collaboration.
Outcome: The business operates with greater efficiency, alignment, and teamwork.
Level 4 – Sustain
Embed improvements into regular management routines.
Continuously refine processes and measures as the business grows.
Build resilience to handle disruptions and adapt to change.
Encourage employee-driven improvements through feedback and ideas.
Reinforce a culture of accountability and continuous learning.
Outcome: Improvement becomes a management discipline and business culture, supporting long-term growth and resilience.
The 10XOPEX™ Consulting Approach
At 10XOPEX™, consulting is not about delivering thick reports or overwhelming SMEs with theory. It is about practical, structured, and SME-friendly implementation that creates real improvements in performance, quality, and growth. Our methodology ensures that every package out of the 16 consulting solutions is delivered in a way that is consistent, measurable, and sustainable.
Step-by-Step Roadmap
We follow a 4-Level progression in every package:
. Quick Win – deliver immediate clarity and visible improvements.
. Build Up – establish structure, ownership, and repeatable routines.
. Integration – expand practices across teams and departments.
. Sustain – embed improvements into management culture for long-term results.
Each level produces specific outcomes that SMEs can see and use, without jumping ahead or overloading their teams.
OPEX Principles as Foundation
Every package is built on the 7 Global OPEX Domains (Strategy, Process, People, Quality, Technology, Innovation, Sustainability) and delivered through the 7 Exclusive Execution Pillars (Lean, Six Sigma, Value Chain, Value Innovation, AI for OPEX, High-Performance Workplace, Customer Experience).
This ensures that every solution is not only tactical but also aligned with global standards of Operational Excellence.
Right-Sized for SMEs
Every business is different in size and complexity. We adapt our delivery to fit SMEs with:
. Small teams (≤30 employees) – lean, owner-driven structures.
. Medium-sized teams (31–100 employees) – growing management layers.
. Larger SMEs (101–200+ employees) – departmental structures needing cross-functional alignment.
Our timeframe and consulting hours are scaled appropriately, ensuring improvements happen without disrupting day-to-day operations.
Practical Tools, Not Overengineering
We do not push technology or complex systems. Instead, we use practical methods and tools that fit the SME’s context. Whether it is dashboards, checklists, review routines, or scorecards — the focus is on clarity, discipline, and usability.
Co-Creation with Clients
We work alongside business owners and teams instead of doing the work in isolation. Our approach combines consulting (designing and implementing solutions) with coaching (guiding and empowering teams to sustain them).
This ensures that results last beyond the consulting engagement.
Sustainable Impact
Our goal is not short-term fixes. By embedding review routines, accountability systems, and continuous improvement habits, we ensure SMEs can maintain and grow results even after our direct engagement ends.
Commitments & Boundaries
At 10XOPEX™, we believe in setting clear expectations with our clients.
This ensures trust, professionalism, and a consulting relationship that delivers real value without overpromising.
Our Commitments
Structured Process – Every consulting package follows a clear 4-Level roadmap (Quick Win → Build Up → Integration → Sustain). Each stage produces tangible outcomes that can be seen and used.
Practical Solutions – We provide methods, frameworks, and tools that are suitable for SMEs. No unnecessary complexity, no “consulting jargon for the sake of it.
Partnership Approach – We work side by side with your team, combining consulting and coaching, so results can be sustained long after the engagement.
Capacity Building – Our goal is not only to fix issues but also to strengthen your team’s ability to manage, measure, and improve independently.
Confidentiality & Professional Standards – All client information is treated as confidential, and we operate with the highest ethical standards.
Our Boundaries
No Unrealistic Promises – We do not guarantee exact revenue, profit, or market share increases. Instead, we commit to creating the systems, habits, and discipline that make those outcomes achievable.
No “One-Size-Fits-All” Fixes – Every SME is unique. We provide structured frameworks, but implementation is adapted to fit the client’s context.
Shared Responsibility – Success depends on both sides. We provide guidance, tools, and coaching, but the client’s leadership and team must actively participate.
Right-Sized Scope – We focus on what is manageable at each level. Trying to skip ahead or overload the system weakens sustainability.
Not Technology Vendors – We do not sell software or systems. We recommend and use suitable tools, but technology is always a means, not the core solution.
Ready to Unlock Your 10X Potential?
© 2025 10XOPEX - All Rights Reserved. 10XOPEX™ is a DBA of J&P Global LLC.
10XOPEX™ and related marks are trademarks of J&P Global LLC.
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